Privacy Policy

Your privacy is important to us. This policy explains how LabsCheck collects, uses, and protects your personal information.

Last updated: August 21, 2025

Introduction

LabsCheck ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and services to find and book medical laboratory tests.

Information We Collect

Personal Information

We collect personal information that you provide directly to us, including your name, email address, phone number, and address when you create an account or book lab tests.

Health Information

We may collect health-related information necessary for test bookings and results delivery, including medical history and test preferences.

Usage Information

We automatically collect information about how you use our website, including your IP address, browser type, pages visited, and time spent on our site.

How We Use Your Information

Service Provision

We use your information to provide lab test booking services, connect you with laboratories, and facilitate test appointments.

Communication

We use your contact information to send you booking confirmations, test results, and important updates about our services.

Improvement

We analyze usage data to improve our website functionality, user experience, and service quality.

Information Sharing and Disclosure

Laboratory Partners

We share necessary information with our verified laboratory partners to facilitate your test bookings and results delivery.

Legal Compliance

We may disclose your information when required by law, court order, or legal process, or to protect our rights and safety.

No Sale of Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

Security Measures

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information.

Data Encryption

All sensitive data is encrypted both in transit and at rest using advanced encryption protocols.

Regular Audits

We conduct regular security audits and updates to ensure the ongoing protection of your data.

Your Rights and Choices

Access and Update

You can access and update your personal information through your account dashboard or by contacting us.

Data Deletion

You can request deletion of your personal information, subject to legal and operational requirements.

Communication Preferences

You can opt out of promotional communications while still receiving essential service-related messages.

Contact Us About Privacy

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us. We're here to help and ensure your privacy concerns are addressed promptly.

Email Us

enquiry@labscheck.com

Call Us

+91 7219798270

This privacy policy may be updated from time to time. We will notify you of any significant changes via email or through our website.