Your privacy is important to us. This policy explains how LabsCheck collects, uses, and protects your personal information.
LabsCheck ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and services to find and book medical laboratory tests.
We collect personal information that you provide directly to us, including your name, email address, phone number, and address when you create an account or book lab tests.
We may collect health-related information necessary for test bookings and results delivery, including medical history and test preferences.
We automatically collect information about how you use our website, including your IP address, browser type, pages visited, and time spent on our site.
We use your information to provide lab test booking services, connect you with laboratories, and facilitate test appointments.
We use your contact information to send you booking confirmations, test results, and important updates about our services.
We analyze usage data to improve our website functionality, user experience, and service quality.
We share necessary information with our verified laboratory partners to facilitate your test bookings and results delivery.
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction.
We may disclose your information when required by law, court order, or legal process, or to protect our rights and safety.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information.
All sensitive data is encrypted both in transit and at rest using advanced encryption protocols.
We conduct regular security audits and updates to ensure the ongoing protection of your data.
You can access and update your personal information through your account dashboard or by contacting us.
You can request deletion of your personal information, subject to legal and operational requirements.
You can opt out of promotional communications while still receiving essential service-related messages.
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us. We're here to help and ensure your privacy concerns are addressed promptly.
enquiry@labscheck.com
+91 7219798270
This privacy policy may be updated from time to time. We will notify you of any significant changes via email or through our website.